Returns & Exchanges

At ProgressiveRC, we stand behind our high-performance charging equipment and electronics with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer a streamlined return process to ensure your power needs are met without hassle.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the online portal or email to receive a Return Merchandise Authorization (RMA) number within 30 days of delivery.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to ProgressiveRC

  Affix the provided shipping label or your own trackable label to the box and drop it off at the designated carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the equipment's condition, your refund or exchange will be processed to your original payment method within 3-5 business days.