Frequently Asked Questions
Your guide to power solutions and technical support for the RC community.
What is the typical lead time for order processing?
Most in-stock orders placed before 2:00 PM Pacific Time are processed and shipped the same business day.
Do you offer international shipping for battery chargers and power supplies?
Yes, we ship our high-performance electronics worldwide via reliable carriers such as FedEx, UPS, and DHL.
What is your return policy for electronic components?
Unopened and unused items can be returned within 30 days of purchase. Please note that electronic components must be in their original packaging to qualify for a refund.
Are your power supplies compatible with international voltage standards?
Many of our power supplies feature universal input (100-240V), but we recommend checking the specific product specifications for your region before purchase.
Does ProgressiveRC provide technical support for charger firmware updates?
Absolutely. Our technical team provides comprehensive support and documentation for firmware updates to ensure your equipment remains at peak performance.
How can I track my shipment?
Once your order has been dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.